Privacy Policy - LauraGellerOutlet
LauraGellerOutlet ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lauragelleroutlet.com (the "Website") or make a purchase through the Website. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our communications, or contact our customer support. The types of personal information we may collect include:
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Personal identification information: Name, email address (e.g.,
[email protected] for your communications with us), phone number, shipping and billing address.
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Payment information: Credit card details, debit card details, or other payment method information (note: we do not store full payment card information; this is processed by our third-party payment service providers).
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Account information: Username, password (encrypted), and order history.
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Communications information: Content of your emails, messages, or other communications with our customer support team.
We may also collect non-personal information automatically when you use the Website, such as your IP address, browser type, operating system, pages visited, time spent on the Website, and other usage data. This information is collected through cookies and similar tracking technologies (see Section 6 for more details).
2. How We Use Your Information
We use the personal information we collect for the following legitimate business purposes:
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Process and fulfill your orders: Verify your identity, process payments, arrange for shipping, and send order confirmations and delivery updates.
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Provide customer support: Respond to your inquiries, resolve issues, and assist with returns or refunds (you may contact us at
[email protected] for these purposes).
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Manage your account: Allow you to access and update your account information, view your order history, and track current orders.
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Improve our Website and services: Analyze user behavior, identify trends, and make enhancements to the Website’s functionality, product offerings, and user experience.
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Send important communications: Notify you of changes to our terms of service, privacy policy, or other important updates related to your purchase or account.
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Comply with legal obligations: Fulfill tax, accounting, and other legal requirements.
3. Disclosure of Your Information to Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your personal information to the following types of third parties only as necessary to fulfill the purposes outlined in this Privacy Policy:
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Payment service providers: To process your payments securely (these providers are bound by strict confidentiality agreements and may not use your information for any other purpose).
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Shipping and logistics partners: To deliver your orders (we only share the minimum information necessary, such as your name and shipping address).
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Service providers: Third parties that assist us with website operation, data analysis, customer support, or marketing (these providers are required to protect your information and use it only as directed by us).
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Legal authorities: If required by law, court order, or government regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Security of Your Information
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of sensitive data, secure payment processing, access controls to limit who can view your information, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and not sharing it with others.
5. Your Rights Regarding Your Information
Depending on your location (including compliance with U.S. state privacy laws), you may have the following rights regarding your personal information:
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Right to access: Request a copy of the personal information we hold about you.
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Right to correct: Request that we update or correct inaccurate or incomplete personal information.
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Right to delete: Request that we delete your personal information, subject to certain legal exceptions (e.g., if we need to retain the information to fulfill a legal obligation).
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Right to opt out: Opt out of receiving marketing communications from us (you can do this by clicking the "unsubscribe" link in our emails or contacting us at
[email protected]).
To exercise any of these rights, please contact our customer support team at
[email protected] with your request. We will respond to your request within a reasonable time frame, in accordance with applicable law.
6. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe a child under 13 has provided us with personal information, please contact us at
[email protected].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after the posting of updated terms constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer support team at:
