Shipping Policy - LauraGellerOutlet
Thank you for choosing LauraGellerOutlet. This Shipping Policy outlines the terms and conditions regarding the delivery of orders placed on our website (lauragelleroutlet.com), including shipping scope, timelines, fees, and tracking information. By placing an order, you acknowledge and agree to the provisions of this policy.
1. Shipping Scope
We offer global shipping to all countries and regions worldwide. No matter where you are located, you can enjoy our shipping services without geographic restrictions.
2. Shipping Fees
We provide free shipping for all orders globally, with no minimum purchase requirement. There are no hidden shipping costs, and the total amount displayed at checkout is the final amount you need to pay (quoted in United States Dollars, USD).
3. Order Processing & Shipping Timeline
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Order Processing: All orders are processed within 1 business day (24 hours) after order confirmation. Processing time does not include weekends or public holidays. If you place an order on a weekend or holiday, it will be processed on the next business day.
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Delivery Timeline: After your order is shipped, the estimated delivery time is 5 business days. This timeline is an estimate and may vary slightly depending on your location and local logistics conditions.
Note: Business days refer to Monday to Friday, excluding weekends and major public holidays (e.g., Christmas, New Year's Day, Thanksgiving).
4. Order Tracking
Once your order is shipped, we will send a shipping confirmation email to the email address you provided during checkout. This email contains a unique tracking number and a link to track the progress of your delivery.
If you do not receive the shipping confirmation email within 2 business days of order placement, please first check your spam/junk folder. If you still cannot find it, contact our customer support team at
[email protected] with your order number for assistance.
5. Shipping Delays
We strive to ensure that all orders are delivered on time. However, delays may occur due to factors beyond our control, including but not limited to: customs clearance procedures, weather conditions, carrier disruptions, or international shipping regulations. If your order is delayed by more than 3 business days beyond the estimated delivery time, please contact us with your order number and tracking number, and we will investigate the issue and provide you with an update as soon as possible.
6. Shipping Address Requirements
It is your responsibility to provide an accurate, complete, and valid shipping address during checkout. We are not liable for delivery failures or delays caused by incorrect or incomplete address information. If you need to modify the shipping address after placing an order, please contact us at
[email protected] within
1 hour of order placement. We cannot guarantee address modifications after this window, as the order may have already entered the processing or shipping stage.
7. Undeliverable Orders
If an order is returned to us due to an undeliverable address (e.g., incorrect address, recipient not available for repeated delivery attempts), we will contact you via email to confirm the correct address. You may choose to have the order reshipped (free of charge) or request a full refund. If we do not receive a response from you within 10 business days, we will process a full refund for the order (excluding any non-refundable fees, if applicable).
8. Policy Updates
LauraGellerOutlet reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and services after the posting of revised terms constitutes your acceptance of the updated Shipping Policy.
9. Contact Us
If you have any questions, concerns, or need assistance with shipping-related issues, please contact our customer support team at:
