Terms of Purchase - LauraGellerOutlet
These Terms of Purchase ("Terms") govern all purchases made through the website lauragelleroutlet.com (the "Website") operated by LauraGellerOutlet ("we", "us", or "our"). By placing an order on the Website, you ("you" or "customer") acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not complete a purchase on the Website.
1. Order Placement and Confirmation
When you place an order on the Website, you are making a binding offer to purchase the products selected. We reserve the right to accept or reject your order in our sole discretion, including but not limited to cases where products are out of stock, pricing information is incorrect, or we are unable to verify your payment details. Upon acceptance of your order, we will send a confirmation email to the email address provided during checkout, which will include details of your order (e.g., product description, quantity, total amount). This confirmation email constitutes acceptance of your offer and forms a binding contract between you and us.
2. Payment Terms
All prices displayed on the Website are quoted in United States Dollars (USD) and are inclusive of applicable taxes (where required by law). You agree to pay the total amount indicated in the order confirmation, including any applicable taxes. We accept major credit cards, debit cards, and other payment methods as specified on the checkout page. By providing your payment details, you warrant that you are authorized to use the payment method and that the payment information provided is accurate and complete. We will process your payment immediately upon order confirmation.
3. Shipping and Delivery
We offer free global shipping on all orders, with no minimum purchase requirement. Orders will be shipped within 1 business day (24 hours) of order confirmation. Delivery is estimated to take 5 business days from the date of shipment. Please note that delivery times are estimates and may be subject to delays due to factors beyond our control (e.g., customs clearance, weather conditions, carrier disruptions). We will provide a tracking number via email once your order has been shipped, allowing you to monitor the progress of your delivery.
4. Returns and Refunds
We offer a 60-day return policy for all products purchased through the Website. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Returns that do not meet these criteria may be rejected at our discretion.
To initiate a return, please contact our customer support team at
[email protected] with your order number and details of the product(s) you wish to return. We will provide you with return instructions and a return authorization (RA) number, which must be included with your return shipment. You are responsible for ensuring that the returned product(s) are shipped to us in a timely manner and in accordance with the provided instructions.
Once we receive and inspect the returned product(s) and confirm they meet the return criteria, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase, and you will receive a confirmation email once the refund has been processed. Please note that the original shipping costs (if any, though we offer free shipping) are non-refundable, and we are not responsible for any return shipping costs incurred by you, unless the return is due to a defective product or an error on our part.
5. Product Availability
All products displayed on the Website are subject to availability. We strive to maintain accurate inventory information, but in the event that a product is out of stock after you have placed an order, we will notify you via email as soon as possible. You will have the option to either wait for the product to be restocked (if applicable) or cancel the order and receive a full refund.
6. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your purchase or use of the products, including but not limited to loss of profits, loss of data, or damages due to delay in delivery. Our total liability to you for any claim arising out of these Terms or your purchase shall not exceed the total amount paid by you for the relevant product(s).
7. Modifications to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Website. We encourage you to review these Terms periodically before making a purchase. Your continued use of the Website and placement of orders after the posting of modified Terms constitutes your acceptance of the changes.
8. Contact Us
If you have any questions or concerns regarding these Terms of Purchase, please contact our customer support team at
[email protected].
